"Doug was my funeral director to help me through the financial process. He was very considerate and helpful at this time of sadness. Explained the process of things that put your mind at ease. He did not rush you very professional, answered any question that you would have or wandered about. This was my first time dealing with a situation did not know what to do. Had went to 2 other places before I found this one. I just felt different and welcome when I talked to him. This is a place I would recommend if someone would ask me."
"Thank you again for your assistance over the last week. This has certainly been a difficult time for our family, but your professionalism, knowledge and sensitivity in handling this matter has been a tremendous blessing."
"Jim, just a note of thanks for taking great care of L.B. family. I knew that when I referred them to you and Doug they would be in good hands. The report that S. gave back to me was everything that I had hoped for. I value honesty and integrity and you delivered again.God bless you in your work."
"Thank you for taking such wonderful care of my mother. I felt that she was treated compassionately and with dignity. You both were so helpful which made the process easy. Thank you for your kindness during the darkest time of my life."
"My sister Jenny and I appreciated working with you regarding our parent's remains. Your generosity was so gracious and completely unexpected. I hope the contribution we paid will help another family in need. Thanks again for your kindness."
"I can't tell you how appreciative I am for all your help! I am very honored that you posted my original obituary on your website. You are a blessing to those who need your services."
"Thank you for your professional yet sensitive support for me and my family. May God bless you."
Family of J.E.
Death is never an easy thing to face. My parents both wanted to be cremated so I knew what I had to do before they passed away. I called The Cremation Center based on one review on Angie's List. I know, a strange place to go for cremation services but I found a positive review so I gave them a call. I was emotional as the end was drawing near for my mother. The man on the other end of the phone, Doug, had the voice of kindness, compassion and caring. He was incredibly patient, waiting until I could talk in between my crying. He helped me break things down into the steps and answered the questions I didn't even know to ask. I honestly felt like I was getting a hug through the phone.
Doug presented all the options to me. He was straight forward with pricing and services and never tried to sell me anything. He was incredibly patient and so helpful. Both times when my parents passed, the two people that came to get them were extremely professional, just like Doug said they would be. My parents were both draped in beautiful material as they left the building.
I met Doug in person for the first time after my mom passed. I had to sign the papers and pay for services. He was so gentle and caring. He truly was an enormous source of support in dealing with this horrible time. Once again, Doug was upfront with everything. There were no attempts to change the price I was given or talk me into something I didn't want. When I went back to get the remains of my mother, he was equally as caring and compassionate.
I found the same experience with Doug when my father passed away a few months after my mother. He is as good as it gets when it comes to having to deal with such an unpleasant event. He made the process as easy as it could be. I asked him if I could hug him before I left on my last visit. He truly touched my heart with his kindness and compassion. I cannot recommend him and the Cremation Center of Kansas City highly enough.
Thank you, Jim and the Cremation Center of Kansas City for the kind, helpful, professional way you handled everything for my mother's cremation. From our initial meeting, through the financial dealings, and finally, the way your staff handled receiving my Mother's body once she'd passed, I couldn't be more pleased or appreciative. I highly recommend your services!