Death is never an easy thing to face. My parents both wanted to be cremated so I knew what I had to do before they passed away. I called The Cremation Center based on one review on Angie's List. I know, a strange place to go for cremation services but I found a positive review so I gave them a call. I was emotional as the end was drawing near for my mother. The man on the other end of the phone, Doug, had the voice of kindness, compassion and caring. He was incredibly patient, waiting until I could talk in between my crying. He helped me break things down into the steps and answered the questions I didn't even know to ask. I honestly felt like I was getting a hug through the phone.
Doug presented all the options to me. He was straight forward with pricing and services and never tried to sell me anything. He was incredibly patient and so helpful. Both times when my parents passed, the two people that came to get them were extremely professional, just like Doug said they would be. My parents were both draped in beautiful material as they left the building.
I met Doug in person for the first time after my mom passed. I had to sign the papers and pay for services. He was so gentle and caring. He truly was an enormous source of support in dealing with this horrible time. Once again, Doug was upfront with everything. There were no attempts to change the price I was given or talk me into something I didn't want. When I went back to get the remains of my mother, he was equally as caring and compassionate.
I found the same experience with Doug when my father passed away a few months after my mother. He is as good as it gets when it comes to having to deal with such an unpleasant event. He made the process as easy as it could be. I asked him if I could hug him before I left on my last visit. He truly touched my heart with his kindness and compassion. I cannot recommend him and the Cremation Center of Kansas City highly enough.
Thank you, Jim and the Cremation Center of Kansas City for the kind, helpful, professional way you handled everything for my mother's cremation. From our initial meeting, through the financial dealings, and finally, the way your staff handled receiving my Mother's body once she'd passed, I couldn't be more pleased or appreciative. I highly recommend your services!
"Doug's personal attention and care assured we had made the appropriate choice for our loved one. We were treated with the utmost dignity and respect. All concerns and questions were answered to clear understanding. There was never any pressure to make decisions quickly or purchase goods/services other than those desired. We appreciate all Doug did to ensure our comfort and professional treatment of our family."
Family of LJE
"My mother passed on Christmas Eve, other companies were unavailable to service us by midnight as required. Thank you for being there for us."
K. S. Lawrence, Kansas
"Thank you very much for your information and services. Keep up your good work. We appreciate having credible, ethical folks like you who we can refer our families to. Best Regards."
"I wanted to thank you personally for working with Mr. M’s family so they could afford the cost of his cremation and an urn for him. Your respectful treatment of the family and your helpful advice made a huge difference to them during their time of sorrow. Thank you again, and you can be sure I will refer more clients your way."
DS, Hospice Social Worker
"Thank you so very much. You made everything so easy and stress-free for us. I will highly recommend you to anyone who asks."
"Thanks for all of your help and patience. We will be ever so grateful for your compassion and professionalism in helping us take care of our loved one."
"We wanted to let you know how much we appreciate your kindness and help dealing with the passing of our mom. You made this hard time easier for us."
"We are left with the feeling that we have dealt with, and been assisted by, individuals who we would be proud to claim as friends in the future. We have no hesitation whatsoever in recommending the Cremation Center of Kansas City to anyone in need."